This year, Santa’s daughter (Maria Thayer) takes her first trip away from the North Pole during the Christmas season hoping to find adventure and love in sunny California. While Santa watches his daughter through a magic snow globe, Annie arrives in L.A. and becomes friends with the owner of Candy Cane Inn, Lucy (Vivica A. Fox), and her daughter, Mia (Nay Nay Kirby). She also quickly lands a job at Wonderland Toys. Wonderland Toys’ owner, Ted (Sam Page) is struggling to stay in business selling old-fashioned toys in a digital world. Annie soon realizes that she wants Ted’s business to thrive because she has feelings for this Christmas traditionalist.
Annie also knows that when she finds her true love, she and her mate will move back to the North Pole to take over the family business. But Santa isn’t the only one watching Annie through the looking glass. So is a senior Santa Elf who himself wants to inherit the Ho Ho Ho of Holidays, so much so that he hires a Hollywood actor to feign affection for Annie. Although Annie temporarily falls for the imposter, she realizes there is something about Ted that is unforgettable. Will Annie’s choice make her Christmas -- and everyone else’s -- merry and bright?